Jacquie is CLDF’s Families Officer, here to provide empathetic support, information and a listening ear...
One of the best things about my job is that no two days are ever the same!
When I’m in the office I’ll be speaking to families on the phone or by email, answering any questions they have or sending information out – it could be leaflets all about the liver when a child is first diagnosed, an education pack when they’re starting a new nursery or school, or information about benefits or support which families are entitled to at different stages of their journey.
Time in the office is also a chance to prepare for upcoming events such as our family days and weekends, and Wild Camp.
I travel around the country to hospital clinics, so when I’m on the road I can meet as many families as I can, both old and new, listening to their concerns and offering support. This can be anything from a general chat about living with childhood liver disease to specific concerns such as an upcoming procedure, bullying, education issues or worries about the future.
If I haven’t done so already, I look forward to meeting you in 2017. If you’d like to get in touch my number is 0121 212 6028 or you can email on firstname.lastname@example.org.